Index of /ENArticeles/Cornell   Name Size   Parent Directory -   ADR Rule of Thumb Validity and Suggestions for Its Application.pdf 419K   A Systems Approach to Service Quality.pdf 188K   An Automated Valuation Model for Hotels.pdf 191K   Are satisfied customers loyal Customers Loyal.pdf 241K   Association of Nonfinancial Performance Measures with the Financial Performance of a Lodging Chain.pdf 155K   Best Practices in the Assessment of Hotel-guest Attitudes.pdf 452K   Carnival Cruise Lines.pdf 528K   Customer Satisfaction Applying Concepts to Industry-wide Measures.pdf 376K   Evaluating the Impact of Human Resources.pdf 227K   Global Brand Expansion- How to Select a Market Entry Strategy.pdf 111K   Hotel Reform in China.pdf 139K   Invoking Social Norms.pdf 72K   Is That a Finger in My Chili.pdf 270K   Local versus Foreign Workers in the Hospitality and Tourism Industry.pdf 114K   Managing Hotel Brand Equity.pdf 409K   Measuring Customer based Restaurant Brand Equity.pdf 216K   Professionalizing the Human Resources Function.pdf 224K   The Risk to the American Fast-Food Industry of Obesity Litigation.pdf 112K   The Role of Brand Affiliation in Hotel Market Value.pdf 118K   Theoretical Research and Applied Research.pdf 468K   Why Restaurants Fail.pdf 1.0M   Wine Promotions in Restaurants.pdf 108K   strategic hotel development and positioning.pdf 125K